Policies

HAT WARRANTY

If your hat becomes defective within 30 days of purchase and does not show signs of obvious wear and tear, we will send you a new one. We sell only products of the highest quality. Warranty does not cover hat stains or discoloration.

Stains and discoloration are caused by a foreign substance such as sweat, water,  dirt, rain, or natural oils from your hair, etc.

If you have any further issues concerning possible stains or discoloration please contact the hat manufacturer.

DO YOU ACCEPT RETURNS?
 You may exchange new, unworn hats within 30 days of purchase. We are not responsible for any return shipping costs. When returning your hat, please ship to:

COLD CREEK HAT CO P.O. Box 383 SODA SPRINGS, ID 83276

 Customers are responsible for shipping all exchange merchandise back to us.

SHIPPING & HANDLING

Handling Time

3-5 Business Days